Opportunity

This role is a unique opportunity for a Revenue Cycle expert to demonstrate their talents at one of the nation’s preeminent centers of healthcare innovation. The Executive Director – Patient Access & Financial Clearance Services sets the vision and provides overall strategy and financial/operational direction of patient services, guiding an exceptional customer-centric approach to the revenue cycle components that enables Stanford Health Care to achieve its overall strategic and financial goals. Focused on providing an exceptional patient experience, this leader will drive the strategy for patient engagement, customer service, and technology solutions to improve access.

Position Summary

The Executive Director - Patient Access & Financial Clearance Services sets vision and provides overall strategy and financial/operational direction of patient services offered by Admitting, Preregistration, Registration, Patient Estimates, Financial Counseling, Insurance Verification, Payor Authorizations, and Point of Service Collections. This position assembles and leads a high-performing team, deploying an exceptional customer-centric approach to the revenue cycle components, enabling Stanford Health Care to achieve its overall strategic and financial goals. They also drive the transformation of the health system front-end revenue cycle operation to be a value-added business enterprise and intelligence agent driving and enabling: hybrid reimbursement model operations; process redesign supporting new clinical models; technology integration across all domains; and business intelligence guiding real-time decision support via feedback loops. This position also establishes necessary governance and the ultimate integration and operational control of disparate revenue cycle management functions in an effort to drive best-practice and optimal revenue cycle management performance for the academic medical center and the community hospital (Tri-Valley).